At our Library store, we value our customers and want to ensure that they are completely satisfied with their purchases.
However, we understand that sometimes things may not work out as planned, and a refund may be necessary. That is why we have a clear and simple refund policy in place to help make the process as smooth as possible.
Our refund policy applies to all ebooks purchased through our store. If you are not completely satisfied with your purchase, you may request a refund within 30 days of the purchase date. To request a refund, please contact us and provide your order number and reason for the refund request.
Once we receive your refund request, we will process it within 3-5 business days. Refunds will be credited to the original method of payment.
Please note that it may take additional time for the refund to appear on your account, depending on your financial institution's processing time.
We do not offer refunds for ebooks that have been downloaded or accessed. If you have any issues with accessing or downloading your ebook, please contact us for assistance before requesting a refund.
We also do not offer refunds for ebooks that have been purchased through a third-party site or retailer. In this case, you will need to contact the site or retailer directly to request a refund.
We strive to provide our customers with the best service possible. If you have any issues or concerns, please do not hesitate to contact us. We will do our best to resolve the issue and make sure you are completely satisfied with your purchase.
Thank you for choosing our store. We appreciate your business and look forward to serving you in the future.