by Chris Voss (Author), Tahl Raz (Author)

A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. 

Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives.

In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.

Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

Reviews

A field-tested, game-changing approach to high-stakes negotiations—whether in the boardroom or at home.

“Your business—basically your entire life—comes down to your performance in crucial conversations, and these tools will give you the edge you need. . . .It’s required reading for my employees because I use the lessons in this book every single day, and I want them to, too.”—Jason McCarthy, CEO of GORUCK

“Former FBI hostage negotiator Chris Voss has few equals when it comes to high-stakes negotiations. Whether for your business or your personal life, his techniques work.”—Joe Navarro, FBI Special Agent (Ret.) and author of the international bestseller What Every Body Is Saying

Categories : Business Negotiating, Business Communication Skills

ASIN ‏ : ‎ B014DUR7L2

Publisher ‏ : ‎ Harper Business; 1st edition (May 17, 2016)

Publication date ‏ : ‎ May 17, 2016

Language ‏ : ‎ English

File‏ : ‎ EPUB, 792 KB

Text-to-Speech ‏ : ‎ Enabled

Screen Reader ‏ : ‎ Supported

Print length ‏ : ‎ 260 pages